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Munsit’s Sentiment Analysis feature processes already transcribed audio files to extract emotional insights and sentiment patterns.
It analyzes your transcribed content at multiple depth levels and is designed to provide accurate Arabic sentiment interpretation with cultural context awareness.

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What it includes

  • Overall sentiment and polarity analysis
  • Key emotions and confidence scoring
  • Speaker-level sentiment breakdowns
  • Temporal sentiment trends across the conversation

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How it works

  1. Transcribe first: Start by transcribing audio with Munsit Audio Transcription.
  2. Use transcription ID: Send the returned transcriptionId to Sentiment Analysis.
  3. Choose depth: Select analysis depth based on how detailed you want the output.
  4. Review insights: Receive emotional and sentiment analysis for the full content and individual speakers.

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Typical use cases

  • Call center quality and customer experience monitoring
  • Public speech, media, and interview sentiment tracking
  • Meeting intelligence and post-call emotional analysis