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Compliance & Data Privacy

MUNSIT is built to meet the requirements of regulated, production-grade Voice AI systems, where data privacy, security, and control are non-negotiable.

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HIPAA Compliance

MUNSIT supports HIPAA-compliant deployments through an explicit HIPAA Mode. When HIPAA Mode is enabled:
  • No call recordings are stored on MUNSIT servers
  • Audio streams are processed in-memory only
  • Zero persistent storage of voice data
  • All data ownership remains with the customer
  • No secondary usage of audio for training or analytics
This enables Voice AI companies and enterprises to confidently use MUNSIT for healthcare, financial services, government, and regulated enterprise workloads without compromising compliance. HIPAA Mode is available across SaaS, Dedicated VPC, and On-Prem deployments. Data Ownership & Control MUNSIT follows a customer-first data model:
  • Customers retain full ownership of all audio, transcripts, and metadata
  • No recordings are retained unless explicitly configured by the customer
  • Deployment-level controls determine retention, logging, and access policies
  • Suitable for air-gapped and sovereign environments

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Security & Certifications

MUNSIT is designed with enterprise security standards from day one.
  • HIPAA — Certified
  • SOC 2 — in progress
  • ISO 27001 — in progress
Security controls already implemented include:
  • Strict access isolation per tenant
  • Encrypted data in transit
  • Environment-level security boundaries (SaaS, VPC, On-Prem)
  • Operational auditability for enterprise customers

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Built for Regulated Voice AI

MUNSIT is trusted in environments where:
  • Voice data is sensitive by default
  • Retention must be explicitly disabled
  • Infrastructure must support on-prem or sovereign hosting
  • Compliance is enforced at the architecture level, not through policy documents
MUNSIT enables teams to build real-time Voice AI systems with confidence — without sacrificing privacy, performance, or control.

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Customer Responsibility

Customers are solely responsible for:
  • The content generated by applications using MUNSIT
  • Ensuring generated outputs comply with applicable laws, regulations, and industry standards
  • Implementing appropriate human review, guardrails, and usage policies where required
MUNSIT provides the underlying speech and inference infrastructure but does not control, moderate, or assume responsibility for customer-generated content.