Deploy › Data privacy & compliance

Data privacy & compliance

Munsit is built to meet the requirements of regulated, production-grade voice AI systems, where data privacy, security, and control are non-negotiable. Compliance is enforced at the architecture level — not through policy documents.

HIPAA compliance

Munsit supports HIPAA-compliant deployments through an explicit HIPAA Mode. When HIPAA Mode is enabled:

Guarantee	Detail
No stored recordings	No call recordings are stored on Munsit servers.
In-memory processing	Audio streams are processed in-memory only.
Zero persistence	Zero persistent storage of voice data.
Customer ownership	All data ownership remains with the customer.
No secondary usage	No secondary usage of audio for training or analytics.

Available everywhere. HIPAA Mode is available across SaaS, Dedicated VPC, and On-Prem deployments — so voice AI companies and enterprises can confidently use Munsit for healthcare, financial services, government, and regulated enterprise workloads without compromising compliance.

Data ownership & control

Munsit follows a customer-first data model:

Principle	Detail
Full ownership	Customers retain full ownership of all audio, transcripts, and metadata.
Opt-in retention	No recordings are retained unless explicitly configured by the customer.
Deployment-level controls	Deployment-level controls determine retention, logging, and access policies.
Sovereign-ready	Suitable for air-gapped and sovereign environments.

Security & certifications

Munsit is designed with enterprise security standards from day one.

Standard	Status
HIPAA	Certified
SOC 2	In progress
ISO 27001	In progress

Security controls already implemented include:

Control
Strict access isolation per tenant
Encrypted data in transit
Environment-level security boundaries (SaaS, VPC, On-Prem)
Operational auditability for enterprise customers

Built for regulated voice AI

Munsit is trusted in environments where voice data is sensitive by default, retention must be explicitly disabled, infrastructure must support on-prem or sovereign hosting, and compliance is enforced at the architecture level. It enables teams to build real-time voice AI systems with confidence — without sacrificing privacy, performance, or control.

Self hostingRun Munsit inside your own data centre or private environment.on-prem guide SupportTalk to the team about compliant deployment options.guide

Customer responsibility

Munsit provides the underlying speech and inference infrastructure but does not control, moderate, or assume responsibility for customer-generated content. Customers are solely responsible for:

Responsibility
The content generated by applications using Munsit
Ensuring generated outputs comply with applicable laws, regulations, and industry standards
Implementing appropriate human review, guardrails, and usage policies where required

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